Privacy Policy

1. Introduction & Overview

Vedang Properties ("we", "our", or "us") operates the real estate consultancy and property advisory platform based at 171, MCC - 2, GMADA Aerocity, Sahibzada Ajit Singh Nagar (Mohali), Punjab 140306.

We are committed to respecting your privacy and protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, submit property enquiry forms, or contact us via phone, email, or WhatsApp in accordance with the Information Technology Act (2000), Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, and the Digital Personal Data Protection Act (DPDP Act 2023).

2. Information We Collect

We collect personal information that you voluntarily provide to us when inquiring about real estate properties or services:

• Contact Details: Your full name, phone/mobile number, email address, and preferred mode of contact.
• Property Preferences: Your stated requirements (buy, sell, rent, invest), budget range, preferred property types (apartments, plots, builder floors, commercial spaces, villas), and desired locations across Mohali, Aerocity, IT City, Kharar, Zirakpur, or New Chandigarh.
• Owner Listing Details: If you are a property owner seeking buyer matching, details such as property location, dimensions, asking price, photos, and ownership status.
• Technical & Usage Data: IP address, browser type, device information, operating system, referral URLs, page views, and browsing patterns collected automatically via cookies and Google Analytics (GA4).

3. How We Use Your Information

We use the information collected solely for legitimate real estate advisory and customer service purposes:

• Responding promptly to your property inquiries and consultation requests.
• Preparing customized property shortlists and scheduling site visits at your convenience.
• Sending relevant transactional notifications, property brochures, or location details via WhatsApp or phone calls.
• Facilitating preliminary coordination between interested buyers and verified property owners or promoters.
• Analyzing website performance, user trends, and improving our online guides and resources.

4. Zero-Spam & Information Sharing Policy

We will never sell, rent, trade, or distribute your personal data to third-party telemarketers or marketing agencies.

Your information is strictly shared only in the following circumstances:

• Site Visit Facilitation: With your explicit consent, your contact name and preferred visit timing may be shared with the relevant property owner or builder representative strictly to enable physical access and gate entry.
• Legal Compliance: When required by applicable Indian laws, judicial proceedings, or statutory authorities.

5. Cookies and Google Analytics

Our website uses standard cookies and Google Analytics 4 (Measurement ID: G-RK86ELKQ6C) to gather aggregated, non-personally identifiable traffic metrics. You can control or disable cookies through your browser settings at any time.

6. Data Security and Retention

We implement industry-standard physical, electronic, and managerial security protocols to protect your personal information from unauthorized access, alteration, or disclosure. We retain your contact information only for as long as necessary to fulfill your property consultation and related service requirements.

7. Your Data Rights

Under applicable Indian data protection laws, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Opt out of communications or request deletion of your contact details from our consultation records at any time.

8. Grievance Officer & Contact Details

If you have questions regarding this Privacy Policy, wish to exercise your data rights, or have any grievances regarding our data practices, please contact our Grievance Officer: